Question 1

What is Rest-o-POS?

Accepted Answer

Rest-o-POS is a cloud-based Restaurant Management and Point-of-Sale system designed to help restaurants, cafés, and food outlets manage orders, billing, inventory, staff, tables, reports, and more — all from one simple platform.

Question 2

Is Rest-o-POS suitable for small cafés or large franchises?

Accepted Answer

Yes. Rest-o-POS is designed to scale — from small cafés using one outlet to multi-branch restaurant chains. You can start with the Basic plan and upgrade anytime as your business grows.

Question 3

Do I need special hardware to use Rest-o-POS?

Accepted Answer

No special hardware is required. Rest-o-POS runs on any modern device — desktop, laptop, tablet, or POS terminal — with an internet connection and a browser.

Question 4

Does Rest-o-POS work offline?

Accepted Answer

No. Rest-o-POS is fully cloud-based to ensure real-time data synchronization, automatic backups, and remote accessibility from anywhere.

Question 5

Can I use Rest-o-POS in multiple languages?

Accepted Answer

Absolutely! Rest-o-POS is available in English, French, Spanish, Arabic, and Urdu, with more languages being added soon. You can set your default language from the Settings module.

Question 6

Can I upgrade or downgrade my package?

Accepted Answer

You can upgrade your package anytime as your business expands. However, downgrades are not available, as higher-tier modules and data dependencies cannot be reversed automatically.

Question 7

Is my data secure?

Accepted Answer

Yes. Rest-o-POS uses secure cloud hosting, encrypted data storage, and automatic daily backups to ensure your restaurant's data is safe, reliable, and always available.

Question 8

Can I manage multiple outlets with one account?

Accepted Answer

Yes. Multi-outlet management is available in the Gold and Diamond plans. You can manage all branches, staff, inventory, and reports from one centralized dashboard.

Question 9

Does Rest-o-POS integrate with other systems?

Accepted Answer

Integrations are currently in progress with delivery platforms like Zomato, Talabat, and UberEats, as well as popular payment gateways for seamless transactions.

Question 10

What kind of support do you provide?

Accepted Answer

We provide 24/7 support via email, and phone support during office hours to assist with technical issues, configuration, and onboarding.

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